FAQ

1. What products do you offer?
At Sun of Dawn Trading Company Limited, we offer a wide range of mobile phones, accessories, and related electronics. You can find the latest smartphones, cases, chargers, screen protectors, and more.

2. Are your products authentic and genuine?
Yes, we guarantee that all our products are authentic and genuine. We source our merchandise directly from authorized distributors and reputable manufacturers.

3. Do you offer warranties on your products?
Yes, we offer warranties on most of our products. The duration and terms of warranty coverage may vary depending on the product. Please check the specific product page or contact our customer support for warranty details.

4. What payment methods do you accept?
We accept a variety of payment methods, including credit cards, debit cards, and digital payment platforms such as PayPal. You can find the full list of accepted payment methods during the checkout process.

5. How can I track my order?
After placing an order, you will receive a confirmation email with a tracking number and a link to our tracking page. You can also log in to your Sun of Dawn Trading Company Limited account to check the status of your order.

6. What is your return policy?
We have a 30-day return policy for most products. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange. Please review our return policy for more details.

7. How do I contact customer support?
You can reach our customer support team by emailing us at help@sunofdawntrading.info or by using the "Contact Us" form on our website. Our dedicated support team is available to assist you with any questions or concerns.

8. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on your location. During the checkout process, you can select your preferred shipping method and see the associated costs.

9. Can I pick up my order in-store?
At this time, we primarily operate as an online store, and we do not have physical retail locations for in-store pickups. All orders are shipped to the address provided during checkout.